FREQUENTLY ASKED QUESTIONS

This all sounds too good to be true. What’s the catch? Why aren’t the big travel companies already doing this?

Big companies make a lot of money (billions) by owning as much market share as possible. They are big for a reason. All we do is partner with companies who are online and offer great prices and can compare the big companies and airlines so you can get a better deal.

 

How can you offer cheaper rates than other online travel agents?

We don't - we partner with companies that do. Think about this - a large Australian Travel Agency may complete 10,000 transactions per day - our partners do that in one hour - it is simply volume based.

Can I access my personal information?

Yes but we only store what you used to sign up if it is a membership based system. Simply send us a request via the contact us page. 

 

Is my data safe?

Yes your data is safe behind our firewalls. We do not sell your data to third parties.

 

Are you a legit service?

Yes we are a web based service that provides connections to our partners who have access to compare best deals. You are still using the bigger companies for transactions our job is to simply get best price in one platform.

 

How do I pay for my room reservations?

Exactly the same way as you would normally. We do not take or accept payments it is the domain of the particular hotel or booking platform you are directed to.

Who do I contact to change travel plans?

The company with who you have completed the booking. BE CAREFUL and make sure before you book you can change it - read the information for the specific deal you are entering.

How do I make any reservations?

Exactly the same as normal. Use the partner platform we take you to.

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